HOW IT WORKS            


What is Build Your Own Tea Box?

Have you heard about Build Your Own Tea Box (BYOT Box)? It’s the ultimate tea subscription service that puts you in control of what teas you receive each month. Imagine the joy of opening a box filled with your favorite teas, carefully chosen by you!

Here’s how it works: before your billing date, simply log in to your account and update your box with the teas you want. It’s as easy as sipping a cup of tea! And to make sure you don’t miss a beat, we’ll send you a friendly reminder email before your billing date. No more scrambling to remember to make your choices!

But wait, there’s more! As a member of BYOT Box, you’ll enjoy a lifetime 10% discount on all full-priced items site wide. That’s right, 10% off every tea, every time. We’ll even send you a special discount code within 24 hours of signing up. It’s our way of saying “welcome to the club!”

So why wait? Join the BYOT Box community today and start customizing your tea experience. It’s time to treat yourself to the perfect cuppa, month after month.

How many teas can I add into my Build Your Own Tea Box?

Did you know that you have the power to curate your very own tea box every month? That’s right, you get to choose up to 4 teas from our amazing selection! And guess what? Each tea is priced at a discounted rate of $12.95, which is a sweet 13.4% off the regular price listed on our website. Talk about a steal! Here’s the deal: if you start with 4 teas this month, you can choose just 2 teas next month if you want to mix things up. But if you prefer to take it slow and start with just 1 tea, guess what? You’ll get to choose a whopping 4 teas the following month! How awesome is that?

What is Tea of the Month Club?

We’ve got something special brewing just for you. Introducing our “Featured Tea of the Month” club! Every month, we’ll handpick a unique tea that’s exclusively available to our club members. Sorry folks, this one’s not for individual purchase on our website. But hey, don’t worry! When you join the club, we’ll throw in a fun accessory with your tea purchase. And that’s not all! As a member, you’ll enjoy a lifetime 15% discount on all full priced items site wide. Talk about a sweet deal! Just sign up for the Tea of the Month Club and within 24 hours, we’ll send you a discount code straight to your inbox.

What is the Ultimate Tea Box?

Introducing the Ultimate Tea Box – the exclusive subscription plan that brings you the best of our seasonal teas and accessories. These unique teas are specially crafted for our Ultimate Tea Box subscribers and cannot be found anywhere else. Not only that, but you’ll also receive 3-5 accessories that perfectly complement the season. And the perks don’t stop there! As a subscriber, you’ll enjoy a fantastic 25% off any full price item on our website, from tea canisters to accessories. Plus, you’ll get $15 off our individual special boxes like Christmas and Mother’s Day. It’s a tea lover’s dream come true! Sign up now and within 24 hours, we’ll send you your exclusive discount codes via email.

When will my payment process and my box be shipped?

Build Your Own Tea Box– Payments will process every 30 days from the day you sign up. You can check your account here. Your box will ship within 3 business days of your order.

Tea of the Month Club– Your Tea of the Month Club payment will process on the 5th of each month. Shipment of your subscription will be on the 10th of the month. If you order after the 5th of the month, your payment will not process until the following month, on the 5th.

The Ultimate Tea Box– Payments are processed for the Ultimate Tea Box on the 15th of every 3rd month.  If you miss that seasons box, join our waitlist here to get notified of any left over boxes for that season. If you sign up after the 15th of August, November, February, or May, you will be signed up and ready for the next seasons box and your payment method won’t be charged until the 15th of the ordering month (August, November, February or May). Your box will ship by the 25th of the ordering month. (example: The fall box ordering is due by August 15 and the box will ship by August 25th). 

Examples: You submit your order on October 3rd for the Ultimate Tea Box. The Fall Tea Box ordering was closed on August 15th. You will be charged for the Winter Tea Box to your payment method on file on November 15 and your Winter Box will ship November 25th.)

+ Fall Box:  Ordering Open – July 15-August 15. Shipped by August 25.

+ Winter Box: Ordering Open – October 15-November 15. Shipped by November 25.

+ Spring Box: Ordering Open – January 15-February 15. Shipped by February 25.

+ Summer Box: Ordering Open – April 15-May 15. Shipped by May 25.

How can I cancel my subscription?

Oh no! Don’t go just yet! But hey, we totally understand if you need to cancel. No worries at all!

Just head over to My Account and scroll down to the bottom. You’ll find the option to cancel your subscription there. It’s super easy! But hey, we know you’ll be back. So don’t be a stranger, we’ll be waiting for you! See you soon!



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